Refund Policy

The refund terms below apply to each iMumz program. Please review the terms relevant to your program. Across all programs, refund requests are accepted within 7 days of the date of payment, and pro-rated refunds are not provided for partially utilized services.

Womb Care Program (WCP) – Refund Terms & Conditions

• Refund requests can be submitted within 7 days of the payment date. Requests received after this period will not be eligible for a refund.
• As our programs involve dedicated planning and resource allocation, pro-rated refunds are not applicable for partially utilized services.
• In the event of an early delivery, the remaining value of your program will be adjusted as credits towards the Super Parenting Program (SPP) to ensure you continue receiving support as you progress into the next stage of your parenting journey.
• Once a refund request is approved, we will initiate the refund within 7–10 business days.
• Please note that the time taken for the refunded amount to reflect in your account may vary depending on your bank or payment provider.

Beej Sanskar Program – Refund Terms & Conditions

• Refund requests are eligible if submitted within 7 days of the date of payment. Requests received after this period will not be eligible for a refund.
• As our programs involve personalized planning and dedicated resource allocation, pro-rated refunds are not available for partially utilized services.
• If pregnancy occurs during the program, the remaining program value will be adjusted as credits towards the Womb Care Program (WCP) to ensure continuity of care throughout your pregnancy journey.
• Once a refund request has been reviewed and approved, we will initiate the refund within 7–10 business days.
• The time taken for the refunded amount to reflect in your account may vary depending on your bank or payment provider.

100% Refund Guarantee – Terms & Conditions

To be eligible for a 100% refund, you must:

• Complete the full 3-month program.
• Attend all scheduled consultations and coaching sessions.
• Follow your personalized nutrition, lifestyle, and wellness recommendations with at least 80% adherence.
• Share all requested medical reports and progress updates with the iMumz care team.

The refund guarantee applies only if, after completing the program with active participation, there is no measurable improvement in your fertility health parameters. Examples of measurable improvements include:

• Improved hormone balance or cycle regularity
• Better ovulation, sperm, or egg quality indicators
• Positive changes in scans or laboratory reports
• Improvements in weight, digestion, sleep, energy, or stress levels

The 100% Refund Guarantee is not applicable if:

• Pregnancy is achieved during the program.
• Measurable improvements in fertility health / general health parameters are observed.
• The program is not completed or the participation criteria are not met.
• The participant has any of the following conditions:
  • Endometriosis/Adenomyosis (Grade III/IV)
  • Azoospermia (0 sperm count)
  • Grade IV Varicocele
  • Complete blockage of both fallopian tubes
  • Fibroids larger than 5 cm

Super Parenting Program (SPP) – Refund Terms & Conditions

• Refund requests are eligible if submitted within 7 days of the date of payment. Requests received after this period will not be eligible for a refund.
• As our programs involve personalized planning and dedicated resource allocation, pro-rated refunds are not available for partially utilized services.
• Once a refund request has been reviewed and approved, we will initiate the refund within 7–10 business days.
• The time taken for the refunded amount to reflect in your account may vary depending on your bank or payment provider.

Refund Policy – FAQs